Last updated: May 12, 2026
Every paid plan includes a 14-day free trial. You will not be charged during the trial. You can cancel at any time before the trial ends with no obligation.
Monthly subscriptions are non-refundable. You can cancel at any time, and you will keep access until the end of your current billing period. We do not pro-rate or refund partial months.
Annual subscriptions are eligible for a pro-rated refund within the first 30 days of the billing period. After 30 days, annual plans are non-refundable, but you may cancel auto-renewal at any time and keep access through the end of the term.
Email hello@measurewise.org with your account email and reason for the request. Eligible refunds are processed to the original payment method within 5–10 business days.
If MeasureWise experiences extended downtime that materially affects your use of the platform, contact support — we evaluate service credits on a case-by-case basis.